Senior Interior Horticultural Technician
Laleham, PHS Greenleaf
PHS Greenleaf is growing, and we’re looking for a skilled Senior Interior Horticultural Technician to join our team in Laleham. If you’re passionate about plants, take pride in delivering exceptional service, and enjoy working in a role where no two days are the same, this could be the perfect next step in your horticultural career.
As a Senior Interior Technician, you’ll be responsible for delivering outstanding interior plant care across customer sites, ensuring every display looks healthy, vibrant, and expertly maintained. You’ll also play a key role in supporting the Head of Interior with stock management, greenhouse care, and operational planning.
This is a hands-on role where you’ll lead installations, manage replacements, handle Salesforce queries, and help ensure the smooth running of our interior operations—all while keeping customer satisfaction at the heart of what you do.
Key Responsibilities as a Senior Exterior Technician with PHS Greenleaf:
- Carry out routine plant maintenance including watering, feeding, pruning, and pest control to the Greenleaf standard.
- Diagnose plant health issues and take corrective action quickly.
- Report, record, and resolve any issues identified on customer sites.
- Apply and adapt internal stock plant care processes in line with seasonal needs.
- Conduct periodic stock checks and report discrepancies.
- Monitor and maintain stock levels for plants and sundries.
- Implement stock rotation processes to minimise waste and maintain quality
- Plan and deliver plant installations and replacements to client specifications.
- Complete pre-installation site checks and ensure compliance with health and safety requirements.
- Lead on-site installation activities, ensuring timely and professional project Manage and resolve
- Salesforce queries relating to service requests and customer issues.
- Log site visits, maintenance outcomes, and updates accurately.
- Contribute to continuous improvement of service processes and standards.
- Optimise routes and schedules for efficiency and service quality.
The ideal candidate will have:
- Previous experience in horticulture or interior plant maintenance.
- Strong organisational skills with the ability to manage multiple tasks.
- Self-motivated with excellent workload management.
- Strong communication and customer service skills, with the ability to build long-term relationships.
- IT literate, with proficiency in Microsoft Office and CRM systems such as Salesforce.
- Full UK manual driving licence with 6 points or less
- Horticultural qualifications (e.g., RHS Level 2).
- Knowledge of industry products and equipment.
In return for your expertise:
- A base salary of £30,000
- 23 days holiday + bank holidays (31 days total)
- Full uniform and PPE provided
- Full training and development opportunities, including ILM‑certified courses
- Pension scheme
- 24‑hour personal welfare helpline
- phs Perks discount card (accepted at 850+ retailers)
- Access to the phs Shop for discounted household consumables
- Company vehicle and tools provided
- Training and development opportunities within phs Group.
- Clear pathways for career progression in a growing division.