Call Centre or Telesales Team Leaders – Apply now!
Sales Team Leader
Skelmersdale (WN8 9RD)
£34,070 plus excellent benefits
OTE £47,475
Full Time, permanent position
A rewarding career awaits the successful applicant for this position at Direct365. However, are you the right person for this challenge? Consider these questions:
- Do you have experience of leading a successful Telesales team?
- Have your teams consistently achieved or surpassed their targets?
- Are you ready for a career in a market-leading company where you will lead and develop an established Telesales team?
If you answered “Yes” to the above, we have an excellent opportunity for you to join us at Direct365. As Sales Team Leader, you will be aiming for sustainable sales growth through the acquisition of new customers and cross selling activities. Your challenge will be to create a motivational culture through coaching to develop your team so they achieve their full potential. It’s a rewarding position where you will be appreciated for the success that you and your team achieve. By providing direction, motivation, and positive leadership you will make a real difference.
Sales Team Leader – Direct365
We’re looking for a high-performing, commercially driven leader who thrives in a fast-paced, dynamic environment. This role demands a proactive approach, balancing strategic sales leadership with hands-on operational responsibilities.
Key Responsibilities:
- Lead and Inspire: Build strong relationships with your team, fostering a positive, creative, and high-energy culture that drives success.
- Drive Performance: Provide clear direction, effective management, and impactful coaching to empower your team to achieve and exceed ambitious sales targets.
- Pipeline Management: Ensure a robust pipeline of prospects is built, maintained, and converted, with close monitoring of conversion rates and performance metrics.
- Sales Coaching: Deliver 1-2-1 and group coaching sessions focused on product knowledge, questioning techniques, call structure, and closing skills to maximize results.
- Operational Oversight: Take ownership of daily team management, including holidays, sickness, and absence, ensuring smooth operations.
- Commercial Growth: Create and implement new sales initiatives, identify emerging business opportunities, and adapt strategies to capitalise on market trends.
- Data-Driven Decisions: Analyse performance data and market insights to inform business strategy and deliver on targets.
- Adaptability: This role is operational as required, responding quickly to the needs of the business and maintaining agility in a fast-moving environment.
What We’re Looking For
- Proven Sales Leadership: Minimum 3 years’ experience as a Telesales Team Leader with a strong track record of exceeding targets in a competitive, sales-driven environment.
- Commercial Mindset: Determined, results-oriented, and highly competitive with a natural flair for sales and expertise in negotiating and closing contracts.
- Sales Coaching Expertise: Demonstrated ability to deliver impactful sales training and coaching that drives performance and revenue growth.
- Strategic Time Management: Exceptional organisational skills with the ability to prioritise effectively in a fast-paced, high-pressure setting.
- Inspirational Leadership: A strong leader who motivates and energises the team, maintaining enthusiasm and a winning mentality.
- Outstanding Communication: Confident and professional telephone manner, combined with excellent listening, influencing, and relationship-building skills.
- High-Level Soft Skills: Skilled in motivating, coaching, and communicating to bring out the best in individuals and teams.
- Professional Presence: Well-presented, proactive, and commercially astute with a positive approach to achieving business objectives.
- IT Literate – MS Office, Excel, Outlook, PowerPoint packages and the ability to adapt to new CRM systems.
In return for your commitment and expertise, you will get:
- A salary of £34,070 in a permanent full-time position
- Great hours Monday to Friday (37.5 hours a week) – no evenings or weekend working
- Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
- Training to expand your skills. We offer accredited ILM training through external and in-house training
- Apprenticeship opportunities on completion of the probationary period
- 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme
- Free Parking onsite so no parking costs
- Community day off to work for a local community or charity
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
If this sounds like the opportunity you have been looking for, we would love to hear from you. Click Apply now.
About Direct365:
At Direct365, our vision is to be the UK’s number one provider of essential workplace products and services for small businesses. We value helpfulness, reliability and innovation within our employee base, and believe in giving everyone the freedom to do what they do best. Our aim is to combine our buying power with friendly expert advice for everyone’s peace of mind that the job’s well done.
Direct365 is part of the phs Group, the UKs leading Hygiene Services provider. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 140,000 customers across 350,000 locations incorporating numerous businesses during its 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.