Senior Exterior Horticultural Technician
PHS Greenleaf – Laleham Full-time
Are you passionate about plants, great with customers, and ready to take the lead in delivering exceptional exterior displays? PHS Greenleaf is looking for a Senior Exterior Technician to join our team in Laleham. This is a hands-on, varied role where you’ll combine horticultural expertise with operational know‑how to keep our clients’ outdoor spaces looking their best.
As a Senior Exterior Technician, you’ll take ownership of maintaining high‑quality external plant displays across a portfolio of customer sites. You’ll ensure every display is healthy, vibrant, and maintained to the Greenleaf standard.
You’ll also play a key role in supporting the Operations Manager with stock management, seasonal planning, greenhouse care, and the smooth running of daily operations. This role includes leading installations, managing Salesforce queries, and providing guidance to junior technicians.
Key Responsibilities as a Senior Exterior Technician with PHS Greenleaf:
- Plant Care & Maintenance
- Deliver routine plant care including watering, feeding, pruning, and pest control.
- Plan and execute seasonal changes efficiently.
- Diagnose plant health issues and take corrective action.
- Report and resolve any site issues promptly.
- Apply and adapt internal stock‑care processes throughout the year.
- Stock Rotation & Inventory
- Carry out periodic stock checks and report discrepancies.
- Maintain stock levels for plants, seasonal displays, and sundries.
- Implement effective stock rotation to minimise waste.
- Plan and deliver plant installations and replacements to client specifications.
- Conduct site surveys and ensure compliance with health and safety requirements.
- Lead on-site activities and support large-scale exterior planting projects.
- Log site visits, maintenance outcomes, and updates accurately
- Maintain data accuracy to support reporting and service performance
- Contribute to continuous improvement of processes and standards
- Optimise routes and schedules for efficiency.
The ideal candidate will have:
- Experience in horticulture or exterior plant maintenance.
- A full manual UK driving licence with 6 points or less
- Strong organisational skills and ability to manage multiple tasks.
- Self‑motivated with excellent time‑management skills.
- Confident communicator with strong customer service skills.
- IT literate, including Microsoft Office and CRM systems (Salesforce preferred).
- Horticultural qualifications (e.g., RHS Level 2).
- Knowledge of industry products and equipment.
- Experience leading installations and managing stock
In return for your expertise:
- A base salary of £30,000
- 23 days holiday + bank holidays (31 days total)
- Full uniform and PPE provided
- Full training and development opportunities, including ILM‑certified courses
- Pension scheme
- 24‑hour personal welfare helpline
- phs Perks discount card (accepted at 850+ retailers)
- Access to the phs Shop for discounted household consumables
- Company vehicle and tools provided
- Training and development opportunities within phs Group.
- Clear pathways for career progression in a growing division.