Area Manager – Operations
Mayflower Washrooms Woolich, Field based
40hrs per week Competitive Salary
We are looking for a driven and proactive Area Manager to join our Washroom Services operation at Mayflower Woolich. This role is pivotal in ensuring the smooth running of daily operations while leading a team to achieve strong service delivery and performance standards. As an Area Manager, you will act as a key link between frontline colleagues and depot management, ensuring clear communication and successful implementation of company strategies
The Area Manager role at Mayflower will involve:
- Lead, support, and mentor a team of Service Operatives to achieve high levels of performance and productivity
- Oversee day-to-day operations within your designated area, resolving issues and driving continuous improvement
- Deliver ongoing training to keep team members up to date with products, policies, and best practices
- Plan and manage service routes, ensuring all operatives are proficient in using the APOD system
- Support recruitment activities, including sourcing candidates, interviewing, and onboarding new starters
- Build and maintain effective working relationships by confidently interacting with both internal teams and external stakeholders
- Respond to urgent customer requests as directed by the scheduling or management team
The ideal candidate for an Area Manager at Mayflower will have:
- Previous experience in a similar role is desirable
- Strong service delivery and driving skills
- Experience leading or supervising a team
- Full UK manual driving licence (minimum 12 months, maximum 6 points)
- Ability to work effectively with Managers, Drivers, HR, L&D, and Health and Safety teams
- Resilient, adaptable, and able to perform under pressure
- Confident communicator with strong organisational skills
In return for your commitment and expertise, you will get
- A Competitive base salary
- Virtual GP for you and your household
- Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
- Training to expand your skills. We offer accredited ILM training through external and in-house training
- Apprenticeship opportunities
- 23 days holiday plus bank holidays (31 days in total)
- Free Parking onsite so no parking costs
- Pension
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more
About phs:
Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
Mayflower Washroom Solutions is a market leader in the field of Washroom Hygiene and Consumable provision, with over 19 years’ experience of service delivery on a national basis. Our 4 defined Divisions offer our clients the complete solution to managed services, from a single source.
At phs, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.